Editor's Blog9 mins ago
What's Going On?
Now another harmless thread, Advice Please (I Think I'm Right In My Decision) is without an answer box.- the second today!
I just wrote a longish sympathetic reply to jourdain for nothing.
Who is responsible?
Answers
No best answer has yet been selected by Khandro. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.It's rather too easy for a moderator to close a thread by mistake, in my opinion. (If we remove a post, or an entire thread, we have to fill in a box to give a reason. To close a thread we just need to click on a button and the answer box disappears. That button is right next to the search box, so a moderator who's trying to put their cursor into that box can easily click the 'Close' button by mistake).
However I'm also mystified by the much-increased frequency of such events lately. I've re-opened several threads today, all of which seem to have been closed in error. (e.g. I had to re-open a thread about the Financial Ombudsman before I could post on it). I've now re-opened Jourdain2's thread as well.
Chris; I'm pleased jourdain's thread has been reopened, it is though a sensitive, personal, subject & having taken time to write a careful, measured response & sending it to find it hasn't transmitted, & worse the thread has closed & the text is lost, you can imagining how maddening that is.
BTW, I have two adjacent keys on my German keyboard which it is easy to make a mistake with & I have inserted a small piece of card between them which stands 3mm proud.
Chris, I think the reason this is happening more often is because more people are using phones now rather than laptops and desktops where a definite 'click' on the button is needed to close a thread. Scrolling down the sensitive touch screen on phones is the culprit. The slightest touch on the button does it. No clicking required.