@Naomi - It boils down to a balance of probabilities issue, Naomi, at least for me.
Those who claim that paranormal activities - divining, ghosts, seances, ESP - all do so from anecdotal evidence or personal recollection. They may be confident of their dowsing abilities, because of confirmation bias - they forget all the times they were wrong and only remember the times they were right. This is just human nature. Think of that other old chestnut - "i was just thinking about you, and then you rang me - spooky!".
Nor can they claim special protection - the observer effect, or some sort of "quantum uncertainty" - when being tested; Their own claims make real world claims - diviners say they can find water, or a particular type of mineral, or in one recent and particularly murderous deception, bombs and explosives. And to me thats the especially tragic thing. If you believe in water dowsing, you would also probably believe in dowsing for explosives.
All these phenomena have had years, decades -centuries even -of anecdotal or eye-witness or personal accounts as evidence, yet not a one of them can demonstrate this phenomenon they claim is genuine above random chance under controlled conditions.
Can such phenomena offer a credible or plausible testable mechanism? Is it consistent with the laws of nature? Can they replicate their success under controlled conditions? Can their method be passed on to others? For those who claim ESP or paranormal abilities, can they show structures within the body or brain that are involved in the transmission or reception of these signals?
So we are really only left with 2 conclusions. The first is that these effects are not down to some mysterious ability, but are, in the case of dowsing say,a side effect of subconscious observation,a basic common sense understanding of water and the ideomotor reflex.An educated guess, guided by subconscious cues, actioned by a nervous/muscular twitch.
The second is that the phenomenon is genuine - but then a whole new science, a paradigm shift in scientific understanding would be needed, one that rejects and replaces much of our current understanding. Might happen I suppose, but the probability is extremely low.And the onus is on those claiming these abilities, because in the absence of any credible mechanism consistent with the laws of nature, it is an extra-ordinary claim which requires extra-ordinary evidence to support it.This probability is assigned a value close to zero, but acknowledges that new evidence might emerge to support the claim.
As to why CEOs and organisations will use diviners - no idea. Superstition maybe, and since it is cheap can therefore be tolerated, plus they will occasionally be right. But the fact that CEOs might tolerate such issues does not provide proof of concept - just anecdote or personal observation...