Cheque Fraud

[gardenmad]

I paid a bill by cheque and sent it by post, they say they have not received it: The bank has sent me photocopies of the cheque which has been franked by another bank. How can I find out which bank this has gone to, or the account? The amount (£20) has certainly gone from my account...not a huge sum, but can I trust the people who should have received it? Could one of their employees have paid it to their bank? This is an ongoing service I pay for, now I don't know what to do....advice please.

[VHG]

Send the photocopy of the franked cheque to the company and let THEM sort it out.

[jackthehat]

This happened to me once.
I did as VHG suggested and it was quickly sorted. The bank details on the 'processing stamp' proved that it had been cashed in a bank close to the business I had sent it to.

Case closed...

[woofgang]

Do the bank not know where the cheque came to them from?

[Hypognosis]

The cheque would have arrived "from" the bank where it had been paid in. Payee name/address is extraneous detail by that stage - sort code and account number is all they need.

[Old_Geezer]

Sounds a dodgy system. Someone forwards them a sort code and account number and the bank pays them your money regardless ?

[gardenmad]

Thank you folks, the matter had now been settled.....

[Hopkirk]

What's a cheque?