Possible Amazon Scam

[DSJ]

This may not be posted in the correct location but I need some help here. I have received 2 e-mails, apparently from Amazon:-

Notice # 60099402

From:- "Customer Support" < [email protected]>

Your order id: 78347555573074 Accepted.
Details

Thank you,
Amazon.com.Customer Service

The e-mails are identical apart from the order numbers. I have not ordered anything from Amazon lately but would like to pass these on to Amazon because I suspect they are scams. I have visited the Amazon site but cannot see a link for passing on suspected scams.

Can anyone help or direct me to the right link on the Amazon site? Many thanks.

[alexanderd]

log in to your account you should see a help button. click on it and then click customer services or simply check your account(recently ordered items)

[boxtops]

The Amazon website says this (which includes the email address for you to forward the emails you've received, to them):


Create a new e-mail to [email protected] and attach the original, spoofed e-mail. Sending the e-mail as an attachment is the best way to preserve the "header information," which makes it easier for Amazon.co.uk to trace the origin of the forgery.
If you cannot send the forged e-mail as an attachment, forward the e-mail to [email protected], and include as much of the header information as you can. To find the header information, configure your e-mail client to show All Headers (this varies depending upon the e-mail client you use). The headers we need are well labeled and look similar to this:
X-Sender: [email protected]
X-Sender-IP: [10.1.2.3]
X-Date: Tue, 08 Apr 2003 21:02:08 +0000 (UTC)
X-Recipient: [email protected]
X-OUID: 1
Please note: Amazon.co.uk will not be able to respond to all of the e-mails it receives through the [email protected] mailbox. If you have specific questions about your account, check our Help pages or Contact Us.

[DSJ]

Thank you both for your speedy replies. I have checked my Amazon account and there are no suspicious orders.

I have also sent the two suspect e-mails to [email protected].

[karenmac60]

There is a way to get them to call you - it might be worth checking. A couple of years ago someone managed to set up a second account in my husbands name with his details (including bank card) but a different address and ordered over £400 worth of stuff. Fortunately he discovered it on his bank statement within a couple of days and cancelled the card cos they tried to order another £900 worth within the week. He got in touch with Amazon and the bank and eventually had his money refunded, but when he checked back a few months of statements they had been doing it for ages with small orders for 5-10 pounds at a time that he hadn't noticed. I'd check your statements and contact Amazon just to be on the safe side.

[karenmac60]

Also, that is from Amazon.com and not Amazon.co.uk, so make sure you check your orders on the US site.