News0 min ago
Help ! I think I have a virus.
Sometimes, when I forward an email the recipient gets it about twenty times - and it's all mixed up.
Anything I can do about this ?
Cheers.
D
Anything I can do about this ?
Cheers.
D
Answers
At the outset I wish to make it clear that I am Not a Techie and most of my computer knowledge has come from regularly reading this section in which you have posted.
It is possible that you have picked-up a virus and need to establish as quickly as possible if indeed that is the case. Consequently, if you do not have any form of Virus Protection or the means to remove any infiltrations, I suggest that, immediately, you download and run both MSE (Microsoft Security Essentials) along with the Free Edition of Malwarebytes...Don't opt for the 'paid' edition, even if prompted, just click 'download'.....Then report back to this thread. You certainly have nothing to lose.
http://windows.micros...s/security-essentials
http://www.malwarebytes.org/
Best of luck.....Ron.
It is possible that you have picked-up a virus and need to establish as quickly as possible if indeed that is the case. Consequently, if you do not have any form of Virus Protection or the means to remove any infiltrations, I suggest that, immediately, you download and run both MSE (Microsoft Security Essentials) along with the Free Edition of Malwarebytes...Don't opt for the 'paid' edition, even if prompted, just click 'download'.....Then report back to this thread. You certainly have nothing to lose.
http://windows.micros...s/security-essentials
http://www.malwarebytes.org/
Best of luck.....Ron.
I would further suggest that this IS the cause of the OP's problem:
http://forums.techguy...re-than-one-anti.html
http://forums.techguy...re-than-one-anti.html
As you have both MSE and AVG running to scan outgoing emails then
Anti-malware Tools
The most common cause of repeated sends that can be traced back to your actual mail program is probably anti-malware tools that are trying to scan outgoing email, or otherwise interfere with the proper operation of the mail program. It's a common cause of repeated (or failed) downloads of email, and when the feature is enabled to scan sent mail, it can interfere there as well.
Depending on the type of interference, the email program responds by saying "well, that didn't work, I'll try to send it again" - and again, and again.
The solution here is pretty simple: locate that feature in your anti-malware or security suite, and turn it off. You may need to close and restart your email program, or even reboot your machine for the change to take effect.
Additionally, This can happen when you are using a virus scanner that integrates with Outlook and therefore does an outgoing mail scan. In those cases you can disable the outgoing mail scan or even uninstall the entire integration and see if the issue goes away. For steps on how to properly disable the integration see the documentation for your virus scanner.
Anti-malware Tools
The most common cause of repeated sends that can be traced back to your actual mail program is probably anti-malware tools that are trying to scan outgoing email, or otherwise interfere with the proper operation of the mail program. It's a common cause of repeated (or failed) downloads of email, and when the feature is enabled to scan sent mail, it can interfere there as well.
Depending on the type of interference, the email program responds by saying "well, that didn't work, I'll try to send it again" - and again, and again.
The solution here is pretty simple: locate that feature in your anti-malware or security suite, and turn it off. You may need to close and restart your email program, or even reboot your machine for the change to take effect.
Additionally, This can happen when you are using a virus scanner that integrates with Outlook and therefore does an outgoing mail scan. In those cases you can disable the outgoing mail scan or even uninstall the entire integration and see if the issue goes away. For steps on how to properly disable the integration see the documentation for your virus scanner.
