If you get the "Updates Ready" or "Installing Updates" balloon, click on the icon on the bottom tray and watch the process. It would help to know which update is failing.
See if you can work out if you are running "Windows Update" or "Microsoft Update" (check your Start menu). Click on either "Windows Update" or "Microsoft Update" and go to the website...
I had 11 updates last week, I'd logged off here and the message came up
Do not power off etc. when I wanted to shut down to go to bed. So I waited up until they had been done. Not realising the laptop would close down itself when finished.
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