I need to install Norton upgrade on my dad's laptop and we can't remember the administration password for three original main user. This was not a problem previously esd there was only the main user account on there ..... but after a virus problem earlier this year I created a second user for him .... now how can I find tter password or how can I reset it please ?
This may help Himotory - but is it only asking for the adminstration password because we are logged in using a secondary ID? Would it let me upgrade Norton without this password if I log back in using the main account holder ie the original user/administrator? Last year, with only one user set up I am sure it just did it........ any other suggestions please?