Actually, the installation of the new version is seamless... the new version is installed when it's electronically shipped from Norton. I've had Norton for several years here in the U.S. and originally, one had to install the new version but I haven't had to do that for at least three years now.
As to utilities... it depends on what you purchased. If you simply paid the renewal fee for the package you had last year, it will be included, if not, I suspect it won't be. I've not seen any Norton product without the "Utilities" always included...