Laptop Problems

[chokkie]

I wonder if any ABer can offer some advice, please. Mr. Chox's laptop has been playing up this afternoon, quite out of the blue, it seemed fine this morning.

All of a sudden, it (a) won't shut off properly ... when Mr. Chox clicks on the Shut Down button, we get the "logging off" screen for ages, and then it just does nothing ... eventually, we have to switch it off by the on/off button.

The other problem is that when it's up and running, it works wonderfully for a bit and then, all of a sudden, it freezes up, can't use the vertical thingey on the left to move the e.mail up and down, and then, we can't come out of the e.mail by clicking on the "x" on the top right-hand side. Very strange ....

If anyone out there can offer some suggestions, that would be much appreciated by Mr Chox. Thanks so much, Chox.

[deggers316]

take the battery out for a few minutes ,reinsert start up go to "system restore "pick a date in restore before this stated happening, and do a thorough malware search and virus scan
this could fix it

[smurfchops]

Exactly the same, see my problem today !! Have you fixed it ?? I am going to do a System Restore .....

[smurfchops]

These are the answers I was given, the System Restore seemed to help a lot, otherwise there are a couple of other things for you to try. Good luck !

http://www.theanswerbank.co.uk/Technology/Question1208503.html#answer-7661471