ChatterBank8 mins ago
Ucash Virus
Just got back from my nieces. Her 14yr old son has managed to pick up the above virus. Using her other computer found a site giving instructions on how to clear it. Followed the instructions got to start in safe mode with networking and then just got a completely white screen and nothing else. Any help and advice would be greatly appreciated.
Answers
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For more on marking an answer as the "Best Answer", please visit our FAQ.I just removed Ukash from friend's machine.
First, on a clean machine download and run HitmanPro.
At the bottom of the main screen is a little icon that aloows you to create a bootable USB stick. Crate the stick, then boot the dirty machine with it.
After you log in, ther will be a pause, then HitmanPro will run automatically and detect the virus. In order to remove it, you must activate HitmanPro, but there is an option for a free 30 day activation. USe that and remove the virus.
Reboot the machine normally, then download MalwareBytes AntiMalware Free and run a full scan.
First, on a clean machine download and run HitmanPro.
At the bottom of the main screen is a little icon that aloows you to create a bootable USB stick. Crate the stick, then boot the dirty machine with it.
After you log in, ther will be a pause, then HitmanPro will run automatically and detect the virus. In order to remove it, you must activate HitmanPro, but there is an option for a free 30 day activation. USe that and remove the virus.
Reboot the machine normally, then download MalwareBytes AntiMalware Free and run a full scan.
Link to Hitman pro Download: http:// www.sur fright. nl/en/p roducts /
Link to MBAM: http:// www.mal warebyt es.org/ product s/malwa rebytes _free/
Download using the GREY (free) button.
When you install, say that you don't want to install the trial version.
Download using the GREY (free) button.
When you install, say that you don't want to install the trial version.
-- answer removed --
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