Scanned Documents

[muskox]

Neither of my e mail accounts will allow me to attach a scanned document to an e-mail message. I upload it and then the message says that there is an error. It is probably a setting that needs to be adjusted. Advice please.

[Old_Geezer]

Does it say what the error is ? It ought not care what the attachment is, unless there is a size issue.

[Buenchico]

As O_G indicates, it's possible that the file size of the document exceeds the maximum permitted by your email system(s).

However it's also possible that you're trying to email something that doesn't exist. You've told us that you scanned a document but you've not told us the format which you've saved it in. If you're simply viewing the document within the program that you scanned it to (without saving it first), it doesn't exist as a Windows file but simply as data held in temporary memory.

[muskox]

Thank you for your responses. There shouldn't be a size issue as it is only one page. I saved the scan successfully to 'my pictures' and opened it when it said browse and then tried to attach the document. Gmail said that Internet Explorer wanted to close and I tried this several times and Tiscali did not give an explanation as to why it would not work.

[Buenchico]

>>>Gmail said that Internet Explorer wanted to close

It sounds like a problem with your browser then. Try using a decent one (which basically means anything except the dreaded, and totally dire, Internet Explorer!).
http://www.mozilla.org/en-US/firefox/all/

[joko]

what resolution did you scan it on?
it is probably ok but yahoo only allows 25mb
and i think aol is only 10mb, so check the properties just in case

[Buenchico]

>>>what resolution did you scan it on?

. . .AND
. . . what format did you save it to? An A4 image in jpeg (.jpg) format at a high resolution could easily exceed the limits which Joko refers to. If you've saved it a bitmap (.bmp) file it could be much, much bigger still.

Right-click on the file, select 'Properties' and see how big it is.

[muskox]

It turned out to be a setting that needed adjustment. Thanks all for your advice and help.