ChatterBank6 mins ago
Audio No Sound Problem
5 Answers
hi all recently got a hp xw 9400 workstation, arrived complete with radeon hd 5450 graphics card. had no sound so bought some speakers off amazon which come with input jack and usb connection. cant get sound through these speakers so slightly puzzled do i need speakers with hd input jack? my monitor is prob 5yo so has no speakers. the volume control on the taskbar shows an AMD hdmi output icon. pls help
Answers
Best Answer
No best answer has yet been selected by sledge71. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.The USB connection with the speakers is solely to provide a power source. The jack plug from the speakers needs to be inserted into the relevant socket on the PC.
If you're getting no sound, and you're confident that it's not been muted, have you checked (in the Device Manager) that there's no warning triangle next to the sound driver?
Otherwise, start here:
http:// h20000. www2.hp .com/bi zsuppor t/TechS upport/ Documen t.jsp?l ang=en& amp;cc= us& taskId= 110& ;prodSe riesId= 3211286 &pr odTypeI d=12454 &pr odSerie sId=321 1286&am p;objec tID=bph 07154
If you're getting no sound, and you're confident that it's not been muted, have you checked (in the Device Manager) that there's no warning triangle next to the sound driver?
Otherwise, start here:
http://
OK.
Get hold of some cheap earphones (e.g. for a quid in Poundland). Plug them in to the 'speaker' socket. Find any sound file on your computer's hard drive, such as the sound of Windows loading. (To do that, run a search for *.wav, which will find all files in the WAV format). Double-click on it to get it to play in Windows Media Player (or whatever else your default media player is). If you hear the sound through your earphones, there's a fault with the speakers. If you don't there's either a fault with the sound card (or onboard sound) or with a driver.
That might not solve your problem but at least it will tell you where to start looking for a solution. (NB: If you try that experiment, please don't try to use sounds from a CD or from, say, Youtube. That could introduce possible problems with your optical drive, with your web browser or with Adobe Flash. It's important that you should access sound files directly from your hard drive).
Get hold of some cheap earphones (e.g. for a quid in Poundland). Plug them in to the 'speaker' socket. Find any sound file on your computer's hard drive, such as the sound of Windows loading. (To do that, run a search for *.wav, which will find all files in the WAV format). Double-click on it to get it to play in Windows Media Player (or whatever else your default media player is). If you hear the sound through your earphones, there's a fault with the speakers. If you don't there's either a fault with the sound card (or onboard sound) or with a driver.
That might not solve your problem but at least it will tell you where to start looking for a solution. (NB: If you try that experiment, please don't try to use sounds from a CD or from, say, Youtube. That could introduce possible problems with your optical drive, with your web browser or with Adobe Flash. It's important that you should access sound files directly from your hard drive).
Try reinstalling the sound driver. If you've not got it on a disk, you should be able to find it here:
http:// h20000. www2.hp .com/bi zsuppor t/TechS upport/ Product List.js p?taskI d=135&a mp;cc=u s&l ang=en& amp;pro dSeries Id=3211 286& ;prodTy peId=12 454
NB:
After downloading the file, don't forget that you need to run it to install the driver. (Save it to somewhere convenient on your hard drive and then double-click on it to run the installation program). Also remember to RESTART your computer after installing the driver.
http://
NB:
After downloading the file, don't forget that you need to run it to install the driver. (Save it to somewhere convenient on your hard drive and then double-click on it to run the installation program). Also remember to RESTART your computer after installing the driver.