Losing Webmail..

[askyourgran]

I'm fuming I have a webmail account with o2 who are moving to Sky soon. Ive tried to access my emails this evening and a message reads that only customers who have broadband are able to use it now. This is my main e-mail account. An o2 guru gave me a webmail address to access my emails for now, but I've either copied it out wrong or it doesn't work. Thing is I have no idea how to transfer all my contacts and accounts when I get to access them. Has anyone else had this problem?

[Old_Geezer]

That sounds rather off, and I'm unsure why they should much care how one connects anyway.

I'm unsure about transferring accounts. Surely the major thing is to inform all your contacts about your new e-mail address.

Existing e-mails ought to be downloadable to whatever you use to connect now. Your mobile presumably ?

Perhaps easier might be to simply forward each e-mail to your new account.

As for moving your address book, well hopefully you have kept a copy somewhere just in case. I think you can only look at the menu options at the existing account to see if you can export them to a file.

Sorry if this is less help than you need but I'm making reasonable guesses here.

[askyourgran]

Thanks Old Geezer, it's been a long tedious evening I've sent a block e-mail to several people to tell them my new e-mail address and sent emails for my online bills. Not sure how to import my contact addresses to BT but I'll sort that tomorrow. I had o2 broadband for years and lately moved to BT, I thought we should have had some sort of warning about this or waited until it moved to Sky. My husband still has o2 mobile by direct debit so I should be able to access that to see his monthly bill, that way I can probably get to see my e-mails for a while.