ChatterBank0 min ago
Intermittent Sound Loss On Laptop
4 Answers
Hi all
I've got an Acer V3-571 laptop with the above fault. I've checked all the drivers, none of which reported needing updating. The audio speaker tests are all ok (when the audio is working!). A reboot sometimes restores the audio.
Has anyone any ideas on this?
many thanks.
I've got an Acer V3-571 laptop with the above fault. I've checked all the drivers, none of which reported needing updating. The audio speaker tests are all ok (when the audio is working!). A reboot sometimes restores the audio.
Has anyone any ideas on this?
many thanks.
Answers
Best Answer
No best answer has yet been selected by MTbowels. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.Hmm ... different problem to mine, although the solution may be the same.
Run a system file checker to see what's going on:
Find the command prompt - right click on it and click "run as administrator"
(To find the command prompt, search for cmd ... you're looking for a file called cmd.exe)
At the command prompt, type: sfc/scannow
This may find damaged/corrupt files and repair them.
It may come back with the message, "Windows Resource Protection found corrupt files but was unable to fix some of them" .... we'll cross that bridge if that happens - try running the sfc and see if that helps :)
Run a system file checker to see what's going on:
Find the command prompt - right click on it and click "run as administrator"
(To find the command prompt, search for cmd ... you're looking for a file called cmd.exe)
At the command prompt, type: sfc/scannow
This may find damaged/corrupt files and repair them.
It may come back with the message, "Windows Resource Protection found corrupt files but was unable to fix some of them" .... we'll cross that bridge if that happens - try running the sfc and see if that helps :)
Just out of curiosity, see if the following offers a temporary fix:
The next time the sound isn't working, open device manager >>> sound video and game controllers. Right click on the audio (mine says, "Realtek high definition audio" but yours may be different) and click "disable". Give it a few seconds to reset itself, then go back into it and right click and select "enable".
On mine, this brought the sound back on, although it's not a permanent fix - just wondering if you've got a similar problem that I had ??
The next time the sound isn't working, open device manager >>> sound video and game controllers. Right click on the audio (mine says, "Realtek high definition audio" but yours may be different) and click "disable". Give it a few seconds to reset itself, then go back into it and right click and select "enable".
On mine, this brought the sound back on, although it's not a permanent fix - just wondering if you've got a similar problem that I had ??
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