Tiscali blocking Tesco emails?

[Mrs_Pegasus]

I have my broadband with Tiscali and until last week could download my Tesco and tiscali emails into Outlook.  Then I started getting error messages saying Tesco email was not being received.  I tried to log on to my account via webmail and was unable to do so.  However, at work I was logging in and out no problem.  Contacted tesco who told me the problem lay with Tiscali.  Contacted Tiscali and they havent denied this but have requested I run a trace route test (using CMD) and then send them the results.  I couldnt find a way of dumping the results into the return email so had to 'print screen' to a document and send that.  They have now replied saying their server wont allow them to open attachments and could I type it all out!!!!

Anyone having similar problems and can anyone tell me how I can get the results from the 'Dos' page to the email.

Thank you.

[kempie]

You can copy text from a DOS box by right-clicking in the window and clicking Mark.

Click and drag the text you wish to copy then hit the Enter key.

You can then paste the contents into your email message.

[yucca lover]

I'm sick of tesco I'm going on blueyonder is that any better

[Mrs_Pegasus]

The problem isnt with Tesco, Tiscali are the ones stopping the emails.  I would have stayed with Tesco because I have never had problems with them but BT wouldnt 'rent' the lines out to them when we were broadband enabled in this area.

Thank you all for your advice, kempie it worked brilliantly and I have sent them the information.