Webpage Access

[JOHNSCOTT]

Trying to access a webpage I have used for years, just comes up page can not be displayed. My partner can access the page from her phone sitting beside me and company tells me there is no problem the webpage. Very annoying, please help.

[Zacs-Master]

Clear your history and cookies on whatever device you're using (always best to say if you want an accurate and detailed answer) and try again.

[bhg481]

I had this problem a while ago with a web-page I'd been using for ages. I'm assuming you're accessing the page via a bookmark; try typing in the URL manually - it worked for me.
If it does work, contact your ISP; they will be able to sort it out permanently.

[JOHNSCOTT]

Thanks for your help, I tried both of your suggestions but still not working.

[bhg481]

OK, what device are you using? laptop? desktop?, smartphone?
What browser are you using? and have you tried a different one?
What is the website you are trying to access?

[JOHNSCOTT]

I am using a laptop, browser is internet explorer, I haven't tried a different one, not an expert so not sure how to do that. webpage is www.syngenta-crop.co.uk

[jno]

comes up okay on my screen, even using IE.

[JOHNSCOTT]

seems to work ok on everything except my laptop.

[bhg481]

I'm using a laptop and I've just accessed the website using Chrome and Firefox. When I use IE the website comes up but in a strange state.

Google Firefox and download and install it - you can copy all your bookmarks from IE at install time. It's generally acknowledged to be a better, safer browser than IE anyway.

[Old_Geezer]

Weird. I trust the laptop gets to other web pages ok ?

Not your AV mistrusting the site is it ?
Not set as blocked in your hosts file is it ?

[bhg481]

I think that was the first time I've used IE on this laptop (several years old), so there could be something wrong with my setup/version no etc.
I have had occasions in the past when I've had to switch browsers to use certain websites, so I think it's worth trying Firefox.

[JOHNSCOTT]

Thx bgh481, works perfectly there. Great help need it for business

[bhg481]

Always nice to find a solution.