Bbc I Player

[oxymoron]

Just recently bought a Samsung smart TV but unable to get BBC Iplayer. the message comes up not available yet. Seems strange as an IPad etc no problem. Would appreciate any suggestions as why this should be.
Thanks for any help

[Tuvok]

Perhaps a version for your tv doesn't exist yet.

Try googling the model number of your tv and bbc iplayer and see if anything comes up.

[Buenchico]

Can you get other internet-based services?

[oxymoron]

Yes I can get All four and it is possible through u tube to get I player but not too good as a bit of buffering(not sure if that's the right word) !
Thanks

[Buenchico]

Thanks for your reply

The apps on a smart TV only work during the period that the manufacturer of the set pays the licensing fees for those apps. (Hundreds of thousands of people have been enraged to find out that certain apps suddenly stop working on their TV sets, only two or three years after they've purchased them, because the manufacturer has withdrawn support for the app versions that are on their sets). That's why many (most?) technology journals advise against buying smart TVs and instead using add-on boxes (such as those offered by NOW TV) where the service providers need to keep supporting their apps in order to for people to trust them.

Either:
(a) you've bought a really new model offered by Samsung (and they've yet to commence paying the licensing fee for the iPlayer app) ; or
(b) you've bought a discontinued model and Samsung have already stopped paying the licensing fee.

A possibly relevant link:
http://conversation.which.co.uk/technology/smart-tv-software-support-commitment-issues-bbc-iplayer-netflix/

Contact Samsung to ask them what's going on:
http://www.samsung.com/uk/info/contactus.html

[Gromit]

Is your Samsung TV on this list. It could be it has not reached the required benchmark to work properly with iPlayer.

http://iplayerhelp.external.bbc.co.uk/help/information/Samsung

[ll_billym]

You da man Chris. I don't have DTS licensed on my LG TV and that causes me trouble.

[oxymoron]

Thanks everyone for your help. I have checked the list and Samsung UE40JU6445 does not appear there it is quite a new model (apparently) I feel these Smart T Vs are not all they are cracked up to be. So hopefully BBC I Player will come later.