Problem Viewing Plex Tv ....... On Android Tv

[dieseldick]

i can sign into my plex tv account on my chromebook laptop...so i log out on my laptop then i log in on my android tv with the exact same passord etc. then the below message appears on tv screen -

unfortunately, we have not found any of your servers to connect to. please make sure youve installed plex media server and that its connected to plex.tv.

what should i do ?

thankyou

[dieseldick]

i have just went onto google play and tried to install plex media server but it says it is allready installed.

im lost.

[fiction-factory]

If you don't sign on to your laptop first can you sign directly onto your plex TV?

[dieseldick]

i signed out on my laptop then attemted to sign in on tv and thats the message i got .

[pinkyboyid]

Try checking that your Android TV is registered as a device linked to your PLEX account.

For info see:-

https://support.plex.tv/hc/en-us/sections/200292336 and

https://support.plex.tv/hc/en-us/articles/201112677-Inspecting-Your-Devices

https://support.plex.tv/hc/en-us/articles/204604227-Why-can-t-the-Plex-app-find-or-connect-to-the-server-

[dieseldick]

when i sign in on laptop its no problem using my password....when i try sign in on tv it gives me a 4 digit pin code

[pinkyboyid]

Take a look at the following info

https://support.plex.tv/hc/en-us/articles/200878643-Sign-in-to-Your-Plex-Account

See the section "Link the App to Your Account with a Code" which discusses the activation / use of a 4-pin digit code necessary for TV devices.