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I phoned the nice little boy in India this morning to get my hub activated and it was surprisingly simple. I know that instruction booklets are designed to cover every eventuality but it just made the thought of it all too scary.
It then took me way too long to find the file that I spend most of yesterday typing up. I knew it was stored as it auto-saves documents. I couldn't face typing it all again. But I eventually did find it ~ that has never happened to me before and it was dashed annoying.
Thanks to all of you (even trt) :-)