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Internet Connection Hit And Miss

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countrykid | 16:17 Thu 21st Apr 2016 | Internet
3 Answers
Lately I have been having problems with connecting to the internet via my Toshiba Laptop. I can connect via another laptop, by phone and Ipad.

It has now got worse and more often than not I either cannot connect, even though the laptop shows that it is connected, or it does connect and I can go to a website such as BBC News, but then when I click on a subject it will come up saying "This website cannot be found, or something like that.

Is there anything I can do to find the cause? The router is in the hall, and I am a few feet away in the lounge - walls are just breeze block if that makes any difference.
TIA
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Try resetting the TCP/IP stack. (Don't worry; it's easier than it sounds!). It's helped me fix internet connection problems, both for myself and for others, loads of times. Scroll down to 'Let me fix it myself' here: https://support.microsoft.com/en-gb/kb/299357
16:25 Thu 21st Apr 2016
Try resetting the TCP/IP stack. (Don't worry; it's easier than it sounds!). It's helped me fix internet connection problems, both for myself and for others, loads of times.

Scroll down to 'Let me fix it myself' here:
https://support.microsoft.com/en-gb/kb/299357
Question Author
Thanks Buenchico, I'll give this a try tonight. I so hope this solves things - it's so frustrating. As from my previous posts on techno stuff, I'm not that savvy, so help from people like you is much appreciated.
Cheers
Question Author
Thanks Buenchico, tried what you suggested and it has worked. Thank you

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