Hotmail account.
Can't get into my hotmail account since the change over.
Have it ok on my iPad as its never closed but can't get in anywhere else as forget password.
Problem is I had 2 different accounts. One for competitions and the like and the other for normal use.
As I said the normal use one is OK on the iPad.
The competition one has not been used by me in years.
I have gone on to outlook.com and tried getting in by using my email account (normal) and going through the forgotten password route.
Problem is it is always referring to my unused account to send the change of password details. I have no interest in this account, also forget password for it and have since had a change of mobile number.
Any help would be greatly appreciated. Plain language please!
You need to set up another email account and get the reset password code sent to that. I had the same problem so I set up a Google mail account just to get a code.
You need to set up another email account and get the reset password code sent to that. I had the same problem so I set up a Google mail account just to get a code.