Pages Crashing/unresponsive In' Chrome'

[Puzzled001]

I keep getting pages unresponsive in Chrome,it happens on many different sites. Is it a problem with Chrome or do I need to sort something on my PC. Doesn't happen in other browsers. (Desktop ,Windows 7, Home)

[dannyk13]

Who is your Broadband supplier?

[RATTER15]

Im having the same problem on Chrome at the minute, I have stopped using it now on my PC and on my phone. Most times its affected is when I am on AnswerBank.

[Puzzled001]

dannyk13, using bt basic

[dannyk13]

Ok.

[Lie-in King]

You could try checking that you have the latest version of Chrome installed.

Click the 3 dots/bars (top-right) > Help > About Google Chrome

If a new version is available, it should run automatically & then ask you to click the "Relaunch" button to implement the update.

If it's still not allowing pages to open, try clearing your cache & cookies.

Click 3 dots > More Tools > Clear browsing data

In the box that opens, in the drop-down list, select "the beginning of time", tick "Cookies & other site and plug-in data" & "Cached images & files" then click "Clear browsing data".

Make sure *NO* other boxes are ticked - you don't need to clear anything else. The problem (ok, minor hassle...) with clearing cookies (which is why I never do it) is that when you revisit sites that you use a lot, you'll generally have to "Accept cookies" again & auto log-ins such as here on AB might not work until you've logged in again & ticked "Remember me...".

[charity-baker47]

I am having same problem. Tearing my hair out. So frustrating I'll try Lie-in kings method

[Puzzled001]

LiK,thanks for reply, i'll try your suggestion & include 'Cookies', don't normally when cleaning up, I know it's a hassle having to reset logins but anything is worth a try, I'll let you know later in the week if it's worked, P

[Lie-in King]

Puzzled & c-b47 - They were the first things that occurred to me to try. I hope they help but if not, keep bumping the thread to LP & I'm sure a solution can be found. :-)

[Puzzled001]

to LiK, seems to have done the trick, thank you for your help, P

[Lie-in King]

Puzzled - sorry, only just seen your reply. So pleased you're sorted :-)