Wifi Printer Affecting Fibre Performance

[Mammar]

Since changing to Fibre the connection is frequently dropping off. I use an IPad Air
(I'm probably not using the correct terminology as I don't understand technology, I just press keys)
Reported this fault to my provider but they say it's not them. On advice from a friend I checked 'settings' and ’wifi' and under the option for 'other networks' my wifi HP printer is showing. I use the printer very infrequently so, being an old lady, I thought I could just unplug the printer (break here for hysterical laughter from you lot) but no. I activate the printer through an app. Do I have to uninstall the app to solve this problem?
Any help much appreciated x

[Gizmonster]

I'm fairly sure the printer has nothing to do with your connection losses.
Your internet comes into your house via a cable, which will connect to your router. This WiFi router then sends a signal out, which other devices, such as your Ipad and printer, pick up and connect to. If you keep experiencing connection losses, I'd assume it's a network problem, or maybe a faulty router, or maybe even a problem with your Ipad.
Can you connect another device, so you can determine whether the problem is with the Ipad or not??

[Mammar]

Thank you so much for your answer.
However, my daughter has been able to help. She says exactly the same as you and thinks we should report a faulty router as she has just checked and iPad ok.
Much appreciate your help

[Togo]

Switch off, and reset your router. You do not say who is your fibre provider, or whether you changed provider when you had the switch to fibre.

[Mammar]

Didn't change provider, (Talk Talk) just upgraded to Fibre to get better service. Daughter tried resetting as you suggest, Togo. Have reported to service provider now and we'll go from there.

[Mammar]

Thank you so much. Hoping my daughter can come soon and sort this.

[hc4361]

Mammar, please ignore robertjones - it is spam with a link to paid for advice.

[Mammar]

hc - thank you so much for the 'head's up'. it's good you are looking out for me