'rapport Extension'

[Khandro]

Every time - as from today- I open a page in Google Chrome in Widows 10, I get a mid screen pop up, "Rapport Extension .... please use the extension manager to enable Rapport Extension."
What is it and what should I do please?

[dannyk13]

https://www.trusteer.com/en/support/chrome-extension

[Togo]

It is Trusteer Endpoint security. Used on some sites that handle money or payments on line.

[Togo]

When I switched to online banking it was "recommended" by the bank and a link provided, to install it. I got the impression that if I did not the Bank may have wriggle room to avoid blame in the event of illegal transfers etc. Having said that I am happy to have it and note that many sites that have payment set ups use it to check that I am indeed safe and virus free. I am happy to be using it.

[Togo]

https://www.azcentral.com/story/money/business/tech/2016/12/02/ken-colburn-what-trusteer-endpoint-protection/94810010/

[aelmpvw]

i'm keep getting the same pop up asking me to enable the rapport extension when i know it's already enabled?

[aelmpvw]

i'm keep getting? i am English, honest

[Khandro]

To enable it I'm told to go to, Google Chrome Menu - more tools - extensions - (OK so far) then 'IBM Security rapport' and enable it, but it isn't there to enable. GRRRR..

[Togo]

Lol @ Ael. Funny thing is I am using Edge and the Trusteer dashboard asks me to enable Rapport extension in Chrome. But when I use the Chrome browser( which I do occasionally because I like to have a "back up browser" installed) it is shown as enabled.

[Togo]

Have a read through this Khandro.

https://www.providence.bank/wp-content/uploads/sites/42/2017/06/IBM-Trusteer-Rapport-Solution-Update-November-2017_Providence-Edition.pdf

[Hopkirk]

I got so fed up with things like this that I uninstalled Rapport.

Most of my online banking is on my mobile. When I do use the laptop it tells me I really should use Rapport I just click on 'remind me later'

[Khandro]

The mid screen pop up was driving me crazy, wouldn't go away and the links from it didn't work, so I've removed the whole trusteer endpower protection programme and it has gone, I'm not sure how vulnerable I am now without it, anyone know?

[Hopkirk]

Don't go on any naughty websites, and be cautious as usual about e mails. I reckon you'll be alright.