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Exterior modem

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Hugh Spencer | 13:53 Fri 16th Mar 2007 | Computers
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How can an external modem for my laptop disconnect by itself? The laptop was turned off last night as usual but this morning I couldn't connect to the internet so when I contacted my ISP they guided me through Control Panel, Internet Connections and found that my Speedtouch was disconnected. Both lights on the modem were steady all this time.
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