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CD Tray - Not Reading Discs

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Ure | 10:57 Fri 04th Jul 2008 | Computers
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I've got a reasonably new Dell Dimension E520. When booting up the CD tray opens and wont go back in unless physically held there. I've just tried to use the tray to download some files onto CD but it now doesn't recognise it. Any suggestions ?
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