Donate SIGN UP

Firefox problem

Avatar Image
saxy_jag | 23:28 Thu 24th Jul 2008 | Computers
3 Answers
I got a bit of a virus (Smitfraud, I think) on my laptop. I ran the fix and it seems to have sorted it out, except now Firefox won't start up. I've uninstalled and reinstalled and even uninstalled its personal settings, but all that happens when I try to open it is a bit of cursor action, then nothing.

It's the same whether I try to open from the shortcut on the desktop, the start menu or even in Windows explorer. I think I might be missing something obvious, but I can't see what.
Gravatar

Answers

1 to 3 of 3rss feed

Best Answer

No best answer has yet been selected by saxy_jag. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
Have you rebooted?
Smitfraud and its various versions can be detected and eliminated by Spybot Search And Destroy. You can download Spybot S&D for free from various sites on the web.

Incidentally, Smitfraud is spyware and not a virus. If you are unable to eliminate Smifraud via Spybot S&D, Google "smitfraud", select the wikipedia page and click the link to "Smitfraudfix". This utility will do the job, but it's a last resort.
Question Author
Thanks, but I've rebooted several times and downloaded and ran the Smitfraud fix. Everything else seems fine, even the other Mozilla applications. Just that Firefox won't, well, it won't </>fire.

1 to 3 of 3rss feed

Do you know the answer?

Firefox problem

Answer Question >>