ChatterBank19 mins ago
Virgin Media Broadband Installation
My mum has just got a new computer and I need to instal Virgin Media Broadband. I am unsure how to do this and have called their helpline on several occasions but to no avail. Does anyone have any ideas?
Many thanks indeed.
Lx
Many thanks indeed.
Lx
Answers
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Yes she is already a VM customer and has just got a new computer.
We have tried using the cd's we got from NTL (about 3 years ago). It starts then installation but then says that the modem isn't connected when it is. When I called VM they told me that I didn't need disks for the installation.
Thans again
Yes she is already a VM customer and has just got a new computer.
We have tried using the cd's we got from NTL (about 3 years ago). It starts then installation but then says that the modem isn't connected when it is. When I called VM they told me that I didn't need disks for the installation.
Thans again
I always use the disc even though they say it`s not necessary.
Make sure you don`t plug any connections in, until you`re instructed on the screen.
Sometimes I get an on screen message saying error, can`t connect, but when I click onto the internet I find I`m connected.
Has helpline not tried to talk you through it whilst you`re on the phone?
Make sure you don`t plug any connections in, until you`re instructed on the screen.
Sometimes I get an on screen message saying error, can`t connect, but when I click onto the internet I find I`m connected.
Has helpline not tried to talk you through it whilst you`re on the phone?