I keep getting error messages and being redirected to different websites

[Inkie]

Hi everybody,

Yesterday my Mums desktop pc started acting very odd. Everytime a website address is typed into the address bar it takes me to the google search page which gives me the results for the address i typed in rather than actually taking me to the website....2 error messages also keep popping up...the first message is when the pc is first switched on which says the following..

Exception Processing Message c0000013 Parameters 75b6bf9c 4 75b6bf9c 75b6bf9c

The other message which pops up is...

16 bit MS-DOS Subsystem
C:\WINDOWS\System32\SoftwareDistrbution32\mmc.exe
The NTVDM CPU has encountered an illegal instruction
CS:0000IP:e467 OP:74 db 3c 45 75
Choose close to terminate the application

Just before this started Alot of pop-ups started appearing.
I have run Norton Internet Security - Full system Scan and it threw up something called WinReanimator but said that it cannot be removed from an unsupported file and so it doesnt give the option to fix or remove.

Can somebody help...please?!
Thank you for taking the time to read this.

From a very worried Inkie x

[Kanewood]

Have you gone into any links on AB?

[Inkie]

No...what links do u mean??

[Kanewood]

When someone gives you a link to go into to help with your answer (say to another website). I did this and ended up with similar problems to you. I had Spyware on my computer and although Microsoft were very patient and helpful and ran several programs to get rid of it, they still couldn't clear all of it and I ended up having to have my hard drive wiped. I do hope this is not the case for you!