Incredimail Advanced Account Access

[sodam]

I have used Incredimail quite happily for years. I have two accounts, Hotmail and Gmail. Suddenly today, the Advanced Account Access gives me a message that "unfortunately this feature cannot currently be used with your *****@hotmail account". How irritating - anyone out there know why this could be? I haven't found any answers in cyberspace so far. My Gmail account is fine.

[Sambala]

Hello,

Did you already find a solution for this?
I have the save problem.

If you find out more about this, please would you let me know?

regards,
Edith

[sodam]

Hi Edith. After many e-mails to the "Incredimail Support" team (I use the term "support" very loosely!) they have assured me they are working on this and it should be fixed next week. Hmmmm. I am not holding my breath! Still, let's see what happens. I have a couple of other problems with Incredimail too.... it is trying to download three "phantom" messages from my Hotmail account and after trying to do that I get a "Keylib Error #28" message. Most frustrating! Anyway, fingers crossed they come up with an update some time next week..... I would suggest keep checking their updates and check the "version details" on their site.

[Sambala]

Thanks a lot for you answer, sodam.

Are we the only 2 people in the world with this problem? :)
I also couldn't find anything about this.

Regards Edith

[sodam]

Hi Edith! Ha ha! Yes, it seems we are! Anyway, keep checking the Incredimail website for an update - they are assuring me it will be this week...... check the "version details" after going to "download incredimail"..... it should say something about "Hotmail fix". If they don't fix it, I'm gonna get REALLY mad.... but.... there's nothing we can do if they don't fix it! We are at the mercy of "helpers in cyberspace"!!! Fingers crossed.

[sodam]

Edith, Hi! Erm.... I am getting no response from Incredimail "support" as of this week..... could I kindly ask you, if you DO happen across solution to "our" problem, could you post here, please?!!? I will also do the same if a miracle should occur!! Thanks in advance, Me.

[Sambala]

Hi Sodam,

Yes, Yes, Yes! Finally :)

http://www.incredimail.com/english/incredimail /hotmail-support.aspx

And now hoping that it will work, LOL
Edith

[Sambala]

Whaaaaaaaaaaaaaaaah, *cry*

It does'nt.

[sodam]

Hi! Oooooh... I got my hopes up only to be dashed again, as you cried! I am going to send their own link to the Incredimail Support Team (we are almost family now!) and I will post here if I get anywhere! Argh!!!!!!

[sodam]

Hi Edith! Guess what! I thought I would let you know.... they have fixed the AAA/Hotmail issue! WOW! Download the upgrade and sit back and smile! :)