What is the software you installed from Virgin, is it PC Guard? (I am also on Virgin).
Never installed PC Guard so not sure what is in it.
I am a little confused by your question, but will try to answer.
Malware / Spyware are pretty much the same thing, but they are NOT viruses.
So you need one product to look for viruses, and another to look for spyware/ malware.
If you need an anti virus product there are a few around like AVG or Avast that are free, and you must only have one AV product on your machine at a time.
You also need one or more spyware / malware products, and Malwarebytes is my current favorite, but I also use Adaware (both free).
The Windows security centre is worth looking at (in the Control Panel) as it will tell you what you have on your machine (that may be what the 1, 2, 3 and 4 are displayed from above, it is not clear from your description).