Email setup in MS Exchange

[BigDave44]

I run a network using MS Small Business Server 2003. This uses Exchange as it's email client. I have been trying to set up outgoing email without success (incoming is OK, using POP3). I believe the problem is in configuring the SMTP connector to send outgoing emails via BT Internet.

I have successfully done this direct from Outlook, but would prefer to have it working in Exchange. At the moment I am getting a message:

A configuration error in the e-mail system caused the message to bounce between two servers or to be forwarded between two recipients. Contact your administrator.

Since I am the administrator, this is not a lot of help.

BT put me on to so-called engineers in the subcontinent whose only ability was to repeat over and over that they do not support Exchange and I should get in touch with the software manufacturer (who is probably the only organisation on the planet with worse support than BT).

Does anyone have any ideas? If you think you can help, I can provide more details of the configurations that I have tried.

[ChuckFickens]

hmmm...

First thought is that it is a problem in your MX record in your DNS, check them carefully and make sure all DNS records are correct.

Most of the other problems I can think of that may cause this would be caused by having more than one exchange server in your organisation and you have the same users mailbox on duplicate servers. (which I assume you only have one server)

It would be worthwhile to check the exchange event logs too, they may provide a better clue as to the problem

if you have not got a better answer by tomorrow I will have a look while at work (where I have all the exchange admin manuals and white papers)

[Marcus-2001]

Sounds to me that maybe your incoming mail isn't coming in through Exchange Server but Outlook is still collecting POP3 email for each individual client. Our Engineers always say that it's hard, if not impossible, to get POP3 collection working through Exchange as it is designed for SMTP email feeds. They use a product called POPBeamer (approx $100) to collect POP3 mail in conjunction with Exchange. This though doesn't solve your outgoing email problem..........