News5 mins ago
Hewlett Packard Laptop 6735s
3 Answers
Hi - I took delivery of this brand new laptop today (courtesy of T-Mobile) and have followed the instructions carefully as it's ages since I set up a computer from scratch. I charged the battery fully and then sat down to install everything. After about two and a quarter hours I was just starting to set up it's mobile broadband key and it suddenly shut down completely with no warning. I presumed that the battery had run down so I went to switch it off and started to recharge it. The laptop won't turn off but it is only showing a black screen. Is it broken? I've put it back on recharge and it still is only showing a black screen (it is showing a yellow light so it is charging) - surely it should work whilst being charged? Any advice would be much appreciated before I ring up T-Mobile tomorrow and ask them to replace it - or am I just being unobservant and there's something really simple I'm not seeing! Thanks for any help. (Incidentally why don't they put proper instruction manuals in with phones/laptops anymore? It can't cost the companies that much surely?)
Answers
Best Answer
No best answer has yet been selected by blackcat77. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.Related Questions
Sorry, we can't find any related questions. Try using the search bar at the top of the page to search for some keywords, or choose a topic and submit your own question.