News0 min ago
Uninstalling problem
8 Answers
My PC is refusing to uninstall one programme in particular,although does all others no problem. It lets me go through the process,then the 'uninstalling now' box shows,but goes off immediately.
It is Google desktop,and I REALLY want it gone,as every time I log on a message saying something about entry point could not be found,then mentions this programme. I'm at my wits end with it. HEELLLLPPP !!!! please x
It is Google desktop,and I REALLY want it gone,as every time I log on a message saying something about entry point could not be found,then mentions this programme. I'm at my wits end with it. HEELLLLPPP !!!! please x
Answers
Best Answer
No best answer has yet been selected by curvybird. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.An AV app like Norton's is only going to check if there is a 'virus' present. If there is a corrupt file or something similar, it won't be looking for that.
It could be that the programme is uninstalled, but has left references to itself in the registry
I'm not a great fan of registry cleaner applications, but needs must and all that. You could try one to see it if gets rid of the problem.
Can you see the application's files still on the drive in one of the 'folders' ?
It could be that the programme is uninstalled, but has left references to itself in the registry
I'm not a great fan of registry cleaner applications, but needs must and all that. You could try one to see it if gets rid of the problem.
Can you see the application's files still on the drive in one of the 'folders' ?
Ok, I'm having to make informed guesses now as I'm at the limit of what I have picked up over the years, but ...
When you install an application it may load a number of files specifically for its own use into a directory. But it may also load commonly used files in to a common directory for both it and other applications to use. (It saves space not to have multiple identical files on your disk with different applications each using its own version.)
When your application needs to use this common file it will send it a message saying, "do this thing for me and let me know how it went". If the common file knows how to do whatever has been requested, it does it and sends the result back to the application. All is ok.
But if for some reason the common file doesn't know how to do what has been requested of it, it sends back a message saying, "I don't even know where to start on that, go away".
When you get the "no entry point" type message it is basically saying that a file was asked to do something, but it didn't know how to start doing it.
This could be due to corruption of the common file. Or a rogue application you've installed recently may have overwritten a later version of the common file with an older version, one that can't do as many things as the new version can.
I'm just wondering if you would have more success re-installing the Google desktop rather than trying to get rid of it. If it has been corrupted somehow I guess that might be a reason it's failing to uninstall.
When you install an application it may load a number of files specifically for its own use into a directory. But it may also load commonly used files in to a common directory for both it and other applications to use. (It saves space not to have multiple identical files on your disk with different applications each using its own version.)
When your application needs to use this common file it will send it a message saying, "do this thing for me and let me know how it went". If the common file knows how to do whatever has been requested, it does it and sends the result back to the application. All is ok.
But if for some reason the common file doesn't know how to do what has been requested of it, it sends back a message saying, "I don't even know where to start on that, go away".
When you get the "no entry point" type message it is basically saying that a file was asked to do something, but it didn't know how to start doing it.
This could be due to corruption of the common file. Or a rogue application you've installed recently may have overwritten a later version of the common file with an older version, one that can't do as many things as the new version can.
I'm just wondering if you would have more success re-installing the Google desktop rather than trying to get rid of it. If it has been corrupted somehow I guess that might be a reason it's failing to uninstall.