ChatterBank4 mins ago
Printer won't print any PDF Files
5 Answers
My printer at work is a HP Color Laser Jet CP2025 and everytime I want to print off a PDF file it comes up on the display on the printer with a message saying Print Failure. But proceeds to print a blank page!
Before I call our IT department, does anyone has ideas why it is doing this and how to resolve it?
Thanks
Before I call our IT department, does anyone has ideas why it is doing this and how to resolve it?
Thanks
Answers
Best Answer
No best answer has yet been selected by eash. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.I've had this problem as well. In my case, it was an older version of Adobe reader - not my choice on a work computer! A newer version fixed the problem.
You could ask your IT people to update that, or use a different PDF viewer if they will allow you to; maybe Foxit, as recommended by myself and others on these very pages.
You could ask your IT people to update that, or use a different PDF viewer if they will allow you to; maybe Foxit, as recommended by myself and others on these very pages.
-- answer removed --
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