registry key error

[carolden]

i would be grateful for any help or advice please re: i have just been updating my desktop pc with updates from hp and from windows,quite a lot of updates,i now find i am having lots of problems i cannot do a system restore as when i try i get the calendar box up to choose a date but the box is blank,i cannot enter anything into google as when i click on the google search bar and start typing nothing happens,the pc is constantly clicking all the time as though it were updating and i keep getting an error message saying " INVALID ROOT IN REGISTRY KEY\HKLM\SOFTWARE\MOTIVE\ACME\PLUGIN\VENDOR INSTALLPATH so i dont know what i have done but would appreciate any advice..thank you denise

[Buenchico]

If you've got the original Windows disk it might be worth doing an 'on top' re-installation of Windows (which preserves all of your software and data files but puts your registry back into some sort of order).

You've not stated what version of Windows you're using but with XP it's simply a matter of putting the OS disk into the drive, selecting 'Install Windows' and then 'Update installation'.

I write from experience because I've just fixed a major problem on my PC, which was refusing to recognise the router - so I couldn't get online - and denying the existence of any restore points for System Restore. In desperation I shoved the Windows disk into the drive and, hey presto, I'm back online with my PC back to normal.

Chris

[carolden]

hi chris thank you for your reply and your advice i have windows xp but i have had the desktop a few years and was not supplied with a disk,i did make the recovery disks but can only find one of them which seems to be of no use nothing to do a restore or re install,this all happened since i installed updates from hp and windows..things seem to be getting worse with error messages and freezing up and lots of other problems ect.anyway .thank you again denise

[galeck1947]

Hi Denise
If you could get hold of a copy of Glary Registry Repair which is a free program and install it and run it . It should correct a lot of your errors . You may have to get someone to download it and put it on a disc or USB stick and install it that way. If your computer came with XP reinstalled you should still be able to create your installation recovery discs but they wont do the repair that Chris has suggested only a genuine full copy of XP from Microsoft will do this and you can't buy them anymore. You may have to do a clean installation from a geniune copy or initiate a recovery from your preinstalled Windows.
galeck1947

[carolden]

thank you galeck1947 for your reply and for your advise,i have been trying to sort this for days and i am sure you can imagine the stress ha ha. i have read up a hundred and one solutions but today have been successfull i have tried lots of things mainly to get the SYSTEM RESTORE back. well i did a disk check and was advised to put f in for fix and amazingly the system restore came back had to do it a couple of times but all appears to be back to normal now,thank goodness,so thank you again i am going to try do a copy of the glary registry repair as i am sure this type of problem will crop up again.all the best to you denise