Error message 80072EFE

[GraemeC]

My mum is having problems with her Packard Bell PC. Windows keeps crashing and now itunes has started crashing too.

When we try to search for windows updates it shows a message saying "Code 80072EFE"

Can anyone tell me what that means and how i can deal with it?

Thanks in advance

[keithsolver]

right click on the address below then go there

http://social.technet...e1-b7c9-c8f1e97c71d5/

[keithsolver]

re the above, just left click on link