Iv'e losts the internet connection

bentaxle | 19:52 Wed 12th Oct 2011 | Internet

6 Answers

,on a hp windows 7 laptop the signal strenth meter has a red cross on, We followed the instructions and windows came up with (No connections are available) and pointed us to (Network sharing center) this we can't find
When we first had the laptop we clicked on the signal meter which came up with a list of isp's one of which was bt which is what we use ,now we can't find the list
The bt router seems ok because there's another laptop being used with it
Grateful for any help

MSN problems

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ChuckFickens

You've turned your wireless card off using either the switch or the button (or possibly a combination of two keys on the keyboard)

Look for either a button or (hidden!) switch or a a key with a wireless symbol on it (probably F key at the top of the keyboard) and switch the card back on again.

if you can't find anything post the make and model of the laptop.

factor-fiction

On your F2 key is there a little picture of a pylon? If you press that does anything change?
To find Newtork Sharing Centre click on the image of two screens and you should get two options, one of which is Network and Sharing Centre

237SJ

There are problems with BT broadband connections in some areas tonight apparently.

237SJ

I`ve just read your question again (properly) and see that your other laptop is OK so forgot what I`ve just said.

bentaxle

Question Author

Thank you all for your advice and would be grateful if I could get back to you tomorrow evening with the results or more info
Thanks again

bentaxle

Question Author

Chuck the laptop is a (HP g6-1080sa) and it has a key with a wireless symbol showing blue so that looks ok
In (Control Panel Network Map) its set at Wireless Network Connection but also the Adapter is not connected ,What adapter are they talking about
In the N-Sharing Centre (thanks factor30) clicking on the big red cross it goes through its diagnostics and then tells me its reset the wireless adapter and the problem has been resolved ,Now unplug your router for 10 seconds and away you go "I wish"
It being 6 months old it will probably finish up back at J Lewis or wired in permanently

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