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Web configurator

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abstibus | 18:43 Tue 13th Dec 2011 | Internet
9 Answers
Every so often when I am on the Internet, my computer defaults to something called a web configurator, which then asks me for a password.
If I shut down my IE browser and retry, it usually sorts itself out, but it's very annoying.
Can anyone explain what is happening?
Thanks
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What router are you using?
Is there any software installed (look off start menu/programs) under that name.
Do you know how to access your router settings through a web page (log into it with password .. if any)?
Question Author
Morning, Al
Thanks for your reply.
I don't see any software installed.
I'm using a Zyxel router - I have a new new one provided by TT with instructions, but it's still in the box as I am afraid of making a mess of installing it.
I'm a severe technophobe, I'm afraid. I'll have to wait until the Christmas hols to get someone to do it for me.

Could I ask you another question? I posted some time ago about my scratchy phone line and got some very helpful replies. My original phone contract was with BT and then I switched to another provider and then to Tiscali - now TT.
When I checked the master box, I found that it had never been updated to one of these.
Could you please tell me who is responsible for changing it?
When I contacted TT, I was told I would need to instal and pay for a new phone line This doesn't seem right.
Can you advise?
Many thanks.
Question Author
Al
Sorry - I should have explained that the phone inlet, if that's the right word, has never been upgraded to a modern masterbox.
Hi
I'll be back later! : )
In the interim .. (while I'm having a lunchtime sandwich)
The master box is part of the Service wiring (and up to it)
So the provider is responsible .. 'officially'
However .. No-one has a record of what is fitted at what property ..
Many people have fitted their own bought master (a BT or other copy master)
There are two wires to screw-connect to A & B. 10 minute job to swap boxes.
Then the extensions (if any) are connected to the adapter faceplate. When you take the adapter faceplate off, there is a 'system' socket behind ... the incoming connection. This enables one to disconnect the house system from the main connection .. for testing. Quite useful really.
Do you have any other lines in the house that have to be connected to the main inlet socket?
If your router plugs into the main inlet socket ... I should get one of these ... and plug the router directly into the ADSL connection. If it plugs in on an extension somewhere, just connect as normal and leave the ADSL outlet on the master un-connected of the front. ; )

http://www.ebay.co.uk...L&hash=item3a6ce47e8f
Question Author
Thank you, Al
Your advice is very helpful indeed.
(This is a big old Victorian house and there are more wires than trainlines at Charing Cross). I'll have to get a family member to do this rewiring as wel lover the hols. Unfortunately, I can't plug the router into the main ASDL - I would have to balance the PC on the pelmet.
This begs another question - why do I need to have the router plugged into the PC if I have wireless? Maybe you could advise.
I hope you enjoyed your sandwich.
A-M
Hi ... yes : )

It is not 'necessary' to have a wired connection, no .. but a PC would need to have a wireless system installed in it .. or have a wireless dongle plugged into it to use the wireless connection.
It is 'advisable' to keep a wired (LAN/Ethernet) cable connected to the router .. Speed is faster .. and more reliable connection are two good reasons.

So ... all the 'extension' lines which are connected at the incoming junction or main outlet box (once the BT incoming is connected to the two terminals) have to be connected with a screwdriver or push-in tool connector) to the back of the faceplate. If you are using modern phones .. do NOT connect the ring wire (terminal 3) Just connect to give the line at the extensions (terminals 2 and 5) Modern phones do not need the 'bell' wire connection .. and it can affect connectivity of the router. Consider reducing the extensions, as new type phones don't all need a socket these days!
Just buy the new master .. and get the first (main) outlet working first. Test by plugging into the test socket (without front on)
The rest will follow.

Al.
Question Author
Thanks again, Al.
Will keep 'plugging' away.
: ) NP

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