Virgin Media

[whurules]

I use Virgin Media for my emails and recently encountered a problem attaching files to outgoing messages. Previously there was no problem in receiving or sending attachments but about to a couple of weeks ago without any warning i can now only send small attachments up to approx 130mb, Previously there was no problem in sending up to the limit of 25gb. has anybody encountered similar problems or has a solution please ? many thanks for any suggestions,

[Fitzer]

Virginmedia's limit is 20MB for attachments, taken from their help pages ... "You can send and receive e-mails with attachments of up to 20MB in size. Note that your contacts may be using e-mail systems that can't handle such large message sizes, so keep this in mind when sending attachments
If someone tries to send you a message larger than 20MB, the message will be returned to the sender." You only get 7GB total storage so not likely to have 25GB attachments

[whurules]

Thank you Fitzer, the problem is that i am unable to attach anything larger that 130mb to an outgoing email, i am not getting to the send stage. i have no problem in opening attachments from senders whatever the size.

[Fitzer]

But you can't attach anything larger than 20MB, if you're doing it via webmail it just won't let you and if you're doing it in Outlook etc. it won't send. What is it that you're trying to send, have you tried zipping it to make it smaller?

[johne1892]

Hi rules, as far as e-mail is concerned sending an attachment of 130mb is far from small. I agree with what Fitzer is saying with regards the limits and would possibly look into another way of sending such files.

I haven't looked at my Blueyonder account for a long time but have you checked your drafts/sent items etc for old emails that may be taking up all your space?

[Wak]

You can always try:-
http://www.largefilesasap.com/ for FREE

[whurules]

Hi Wak, many thanks for the suggestion, what an excellent service they provide,

[Wak]

You're very welcome, Whurules, I often use them.
It can be a bit slow uploading at times but still a good service.
Wak.