problem with some sites

[craft1948]

I'm having problems accessing some sites, including this one and the DM, and keep getting a message that IE is having trouble recovering the page. Other sites e.g. the BBC work fine, but today the problem is worse than ever..................any ideas please?

[tonyav]

I've had that problem on and of for about a month, phoned BT broadband help line 0800 111 4567 and Paul in Mumbai tweaked the signal from his end and it seems not to bad now.

[craft1948]

Funny that Tony as I've only been getting this problem since Paul in Mumbai tweaked mine.................

[tonyav]

Well phone Paul in Mumbai back and get him to retweak it.

[craft1948]

hmmmm.................

[Nibble]

Check your internet setting through >Tools>Internet Options>Privacy.... Then select the "cover" you want, i.e Medium, or Medium-high. It may be that you PC is taking longer to load the page than your browser allows to load the site, hence your error message.

[craft1948]

It's set at Medium Nibble.............I've never changed it.

[tonyav]

Paul in Mumbai ^^^^^^.

[daffy654]

Does your browser have a site checker installed? AVG and Norton both have these and it can cause issues the same as those you are having.

[flobadob]

Craft, do you have any other browsers to try it on, such as firefox or chrome?

[craft1948]

Where would that show daffy? All I know is that I haven't changed any settings myself recently (I wouldn't dare). Paul in Mumbai is looking a distinct possibility............

[Nibble]

Clear your internet cache, craft, you'll probably find it full of tracking cookies, which will all load before your intended page does.

[daffy654]

I'm not sure where it would show on a browser as I don't use a site checker myself. I would think it would be in the bar at the top. Or you could check in programs and settings/add remove programs (control panel).

[craft1948]

I've got something on the toolbar called Norton Safe Web Lite.......................

[Nibble]

That "maybe" the issue, as it will check the site before your virus scan loads the page, hence your timeout. :|

[daffy654]

That sounds like it Craft, is there a way to disable it to see if you can access the websites without it?

[craft1948]

But don't I need it to make sure the sites I visit are okay.................and now I'm getting the bloody 'The website cannot display the page' text at the top of this page whilst I'm typing this. I haven't seen that for ages.

[flobadob]

Try going into your antivirus and reset the internet settings to default, that worked for me when I had this issue.