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Lost 3G

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MollyMo2 | 09:19 Mon 29th Oct 2012 | Technology
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I have an HTC Hero phone. When I upgraded my contract with T-Mobile I was able to receive 3G, then it disappeared and I can get it back. I've been onto T-Mobile for 2 hours going through all the settings, but it just won't work. It seems the Mobile Network setting just won't connect to the internet - has anyone any idea what the problem maybe?
Thanks in advance
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