Wi Fi Connection...

[Amber-Rose]

it keeps dropping. I am with BT and all three blue lights stay on, but I keep losing wifi. Most mornings when I wake up and turn on my iphone I can see that the wifi has gone again. It will connect again, could be an hour later, or more, or if I switch off the plug and switch it back on again. BT can find no fault and to be fair have been very helpful. I have an engineer coming out next week to check the socket, etc, inside by house.

I was wondering if anybody had any ideas as to why my wifi connection keeps dropping,

Thanking you x

[woofgang]

I had that problem, it was sorted by getting a replacement hub.

[boxtops]

Our BT connection drops now and again, doesn't seem to be any particular reason for it. BT have so far been very good at trouble-shooting though. No problems with wifi since we had the upgraded home hub a few months back.

[MichaelZZ]

I had a problem with my broadband dropping out on a pretty regular basis. (Broadband with O2 and BT phone line.) I reported the problem to the usual Indian call centre and the guy there said, "No fault on line. Please to contact your ISP." I did this and they were equally adamant that the problem was with BT and not them. I went through this loop several times, each time getting the dire BT warning that if an engineer visited and found a fault on my side of the master socket I would be faced with a hefty bill. I did all the recommended checks (unplugged all extensions, new filters, router straight into master socket etc, as described on the BT website) and I still had the problem of drop-out. Eventually I plucked up the courage to order an engineer visit and the guy came, plugged his phone into the master socket and immediately confirmed the fault on the line. He took about 2 hours to fix this - and installed a new Open Reach master socket as well. When I asked him why the Indian guy had insisted there was "No fault" he said that those guys can only do a very rough check on the line and they make the "hefty bill" threats to make sure that you do all the recommended checks before calling out an engineer.

[woolleysheep]

don't ask bt to check your landline phone, if they don't find a fault on it the charge is £99 as i found out at my cost