Broadband/phone/tv Bundles

porkchop | 17:08 Fri 19th Apr 2013 | ChatterBank

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Suppliers of Broadband/Phone/TV bundles appear to offer FREE connection to NEW customers whereas EXISTING customers who wish to upgrade are charged with "activation" or connection fees. This seems very unfair to me, has anyone got any views. Time to change supplier??

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All suppliers offer cheaper packages to new customers: you probably got a better deal over existing customers when you signed up. If you don't think it's fair then yes, change supplier but you'll probably find yourself in the same position as you are now when they have 'offers' further down the line.

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