i bought a lg42lb585v smart tv and am having difficulty connecting it to internet through ee/orange livebox.
the tv can "see" the livebox connection but when i enter the security code it fails to connect - im pretty sure that im following the correct procedures for connection.
i have laptops set up through livebox and they are working perfectly.
i notice on the tv that the livebox signal strebgth is 3 bars out of 4. is it possible that the tv is too far from livebox - livebos is at the front of the house and tv at back in conservatory/sunroom. any help/advice would be appreciated as im at my wits end. thanks
sorry jomlett i dont follow. when yoy enter the full password with the temote you click an OK button to start process - its after this stage the message that you are not connected comes up
Try pressing button 1 on the back of your Livebox. You'll need to do this for new wireless connections, however can also fix other wireless problems you might be having.