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it must their badly configured outlook, or server i think. i assumed that trying to open something that comes through, by, or via microsoft might cause problems on an apple device. i have downloaded this app, and sometimes it will allow the attachment to be opened with no problem. sometimes though it won't. oddly enough, my grandaughter who, of course, has the most up to date apple devices (dont they all), can open these files. i am wondering if apple have had to bow down to all those people who complain of their software being totally incompatible with what comes from the majority of people. i have tried sending attachments through a google e-mail platform and this causes no problems at all. it seems the yahoo platform thats the problem, for us at least.