Songpop On Facebook

[silvertaff]

Having happily played SongPop on facebook for some years I'm suddenly getting a grey screen with a square unsmiling face in the middle. Underneath it says 'The client and server don't support a common SSL protocol or cipher suite' (whatever that means).
Help!

[Buenchico]

You've not told us which device (PC? Mac? iPhone? Android device?) you're accessing Facebook on. You've also not mentioned the web browser which you're using. (Internet Explorer? Edge? Firefox? Chrome? Safari? Opera?).

However the problem normally shows up when the website/service that you're trying to access doesn't trust the security settings of your browser. (It seems to be particularly common when using Chrome). So you need to ensure that you've updated your browser to the latest version or, possibly, switch to another browser.

[silvertaff]

It's a desktop PC, Buenchico. Should I check my Google Chrome is updated as it can be?

[Buenchico]

Yes:
https://support.google.com/chrome/answer/95414?hl=en-GB

Also try Firefox (which I much prefer) as you're less likely to experience the same problem:
https://www.mozilla.org/en-GB/firefox/new/

[silvertaff]

All sorted, Buenchico. Thankyou SO much! I'm very grateful to you.