Quizzes & Puzzles7 mins ago
Intermittent Internet Connection
5 Answers
My Sky internet connection has recently become very intermittent, only staying on for about a minute at a time. I've followed the Sky on-line support (when I have a connection) to no avail - the connection comes and goes by the minute. Any ideas anyone, in layman terms please, as I'm a complete technophobe. Thanks.
Answers
I've had the same problem .
Yesterday i phoned sky customer services , who did a test and confirmed that it had been dropping out several times over the day . ( it had been dropping out since saturday )
Lady asked me to try connecting a different thingy that the sky box plugs into , from the bt line - but it didn't work .
She said she will escalate it for an engineer to do further tests and someone will call me in a day or two
Yesterday i phoned sky customer services , who did a test and confirmed that it had been dropping out several times over the day . ( it had been dropping out since saturday )
Lady asked me to try connecting a different thingy that the sky box plugs into , from the bt line - but it didn't work .
She said she will escalate it for an engineer to do further tests and someone will call me in a day or two