Connection To The Internet

[beegeebee]

Having problems with landline phone. I am unable to call out and neither can anyone call me. but as the computer and phone are on one landline why would my phone insist I check the connection? It's driving me crazy so, any suggestions/help would be greatly appreciated. B

[Buenchico]

I've no idea why it happens but I've twice had problems with my phone line that only affected my phone (with my router being unaffected).

Unplug everything else using your phone line (e.g. your router) and plug your phone into the master socket (not an extension) to see if the problem persists. If it does, and your main socket has a horizontal line across the middle of it, unscrew the bottom half
https://btbusiness.custhelp.com/rnt/rnw/img/enduser/wallsocket.gif
and plug your phone into the test socket which you've just revealed:
https://btbusiness.custhelp.com/rnt/rnw/img/enduser/opensocket.gif

If the problem persists then it's very likely to be a line fault (as I've had twice) but, before contacting your phone provider, borrow another phone from someone and try that in the test socket as well. If that also can't connect to the line properly then it's DEFINITELY a line fault and you can contact your phone provider without having to worry about the repeated warnings from BT OpenReach that they'll send you a massive bill if you call them out needlessly.

[Buenchico]

PS: I've assumed that the title of your post contains an error, as the rest of your post seems to have nothing at all to do with connecting to the internet!

[Tuvok]

Try another phone - could be the phone at fault.

[beegeebee]

Thanks Chris will do.

[woofgang]

I had this problem too. What Chris said.

[mikey4444]

Are you getting dial tone beegeebee ?

As its a BT line....call them in the morning.

[Togo]

BGB if you have a handset with station set up it will be the phone. Jut had the same problem. No incoming and no sound when ringing out. Changed it, all OK.( I did have a spare set up stashed away)

[Togo]

//Having problems with landline phone.//

Opening 5 words.

[beegeebee]

Corroded connections on the House/BT joints. all done in an hour

[Baldric]

I thought the first 4 words were relevant

///Connection To The Internet///