Buffering On Catch-Up

[hardy49]

Every time we try to watch a programme on catch-up we get awful buffering,and sometimes it can take almost double the time to watch some programmes. Is there anything we can do ?

[sunny-dave]

How is your TV (or box) connected to your router - wifi or ethernet cable?

What is your broadband speed - try this and report back :

https://www.speedtest.net/

[hardy49]

Our tv is connected by wi-fi.

Download speed is 53.2 Upload speed is 11.2

[woofgang]

are you choosing the hd version?

[hardy49]

I could not see an option so don't know if it is hd

[Old_Geezer]

I'm getting a similar issue on my mobile phone radio app :-(
Thought it was sorted when I got the new mobile, but it didn't last.
Maybe one needs fibre connection to the router.

[sunny-dave]

Your broadband speed is easily good enough for unbuffered catch-up - even in HD.

Unless your TV is quite elderly and slow, it's probably your wifi connection between the TV and the router that is the issue.

Is the router near enough to connect with an ethernet cable - even if it's not a long term solution, it will at least tell you if the wifi is the problem?

If so then you need to improve the wifi signal - try changing the wifi channel (if your router lets you do that) or try either a wifi booster, or using powerline adaptors.

[hardy49]

Thank you all. We had a long chat with our supplier last night and the buffering appears to have stopped - fingers crossed !!